Contact the desk

One inbox handles everything: [email protected]. A figure that looks off, a partnership pitch, a question about your data — it all lands in the same place and gets read by the same people. Nobody answers a phone here, and there is no chat window.

A figure looks wrong

Name the page and quote the line. We set it beside the operator’s current terms and the Commission register, fix what needs fixing and move the check date forward.

Partnership pitches

Same inbox. Ratings, ladder positions and reviews are not on the menu; the money side is laid out on who pays the desk.

A casino account problem

The desk has no window into anybody’s casino account and no lever to pull on one. Take it to the operator’s support first. A GB-licensed operator is also obliged to name an independent body that settles disputes it cannot.

Data requests

Send them here as well. The privacy policy lists the little we hold.

Publisher

Wavequarry Networks B.V., Dr. M.J. Hugenholtzweg 25, Willemstad, Curaçao

Expect a reply inside two working days, usually sooner.

Gambling hurting you or someone close? Skip us and ring the National Gambling Helpline, 0808 8020 133 — free, staffed through the night.